Two restaurant websites made accessible in place, without a rebuild or an overlay.
A Los Angeles restaurant group's Squarespace sites were audited against WCAG 2.1 AA, fixed without a rebuild, stripped of an overlay widget, and documented end to end.
Santa Monica Pizza Kitchen & The Doughroom
Owner-operated restaurant group in Santa Monica and Palms, Los Angeles. Two Squarespace websites driving online orders, catering, and gift cards, managed by the owners themselves.
Image-only menus and headlines, menu tiles and 'Order now' links with no names, a phone menu that couldn't be opened from a keyboard, pop-ups that lost focus, brand colours too light to read, and an accessiBe overlay that added invisible tab stops and covered the cookie banner.
Restaurants are among the most frequently targeted businesses for website accessibility claims, and guests who use screen readers or keyboards couldn't reliably browse the menu or start an order.
A full WCAG 2.1 AA audit (automated scans, keyboard walk-throughs, screen-reader checks, and measured contrast at desktop and phone widths) found 15 distinct problems on the pizzeria's site alone. The overlay wasn't fixing any of them.
- 01Fix everything in the existing Squarespace sites, so nothing changed about how the owners manage them
- 02Remove the overlay and publish a real accessibility statement with a phone path for anyone who hits a barrier
- 03Document every finding and fix with dated before-and-after evidence
One site-wide script and a block of custom CSS added named landmarks, a skip link, a proper heading outline, image descriptions, named links and buttons, a keyboard-operable phone menu, modal pop-ups that hold and return focus, visible focus rings, and deeper brand colours that pass contrast without looking different. Content edits that belonged to the owners went into a short checklist. We re-tested everything and assembled a dated evidence package the owners can hand to anyone who asks.
What changed for the business.
“Albert didn't just hand us a report. The fixes went right into our Squarespace site, we saw every before and after, and we got documentation we could hand to anyone who asked. When questions came up afterward, Albert was on the call with us. Albert is the first person I call about anything on the website now.”
Accessibility is rarely a rebuild problem. Most of the barriers lived in a few dozen small, fixable details, and an overlay was hiding them rather than solving them.
Want a result like this for your business?
Book a 30-minute Growth Clarity Call. We'll diagnose where the biggest unlock is in your business and tell you whether we're the right partner to go after it.