Your menu should work for every guest. Online, too.
Restaurant websites get more ADA accessibility letters than almost any other kind of small-business site. The reasons are predictable: menus posted as images, ordering buttons with no names, gift-card pop-ups that trap the keyboard, and maps a screen reader can't make sense of.
What we fix on restaurant sites
- Menus posted as photos or PDFs, rebuilt as real, readable text that also helps Google
- Pizza / Subs / Sides tiles and 'Order now' buttons that screen readers announce as just 'link'
- Delivery-partner logos (DoorDash, Uber Eats, Grubhub) given proper names
- Gift-card and newsletter pop-ups that grab focus and won't let go
- Menu tabs, scrolling tickers, and photo slideshows a keyboard can't operate or pause
- Brand colours that are too light to read, deepened just enough to pass
- Google Maps that swallow keyboard users, plus a written description of your delivery area
Real restaurant results
For a Santa Monica pizzeria and its sister restaurant, we audited both Squarespace sites, removed an overlay that was getting in the way, and fixed the issues in place without rebuilding a page. On re-test, the pizzeria's core pages (home, menu, about, locations, contact) showed zero automated WCAG 2.1 AA violations, and both sites now have a public accessibility statement. The pizzeria's includes a phone number for anyone who has trouble ordering online.
Third-party ordering
Toast, ChowNow, Square, and the delivery apps run their own ordering pages, which we can't change. We test the path from your site into those systems, name the links properly, and make sure your accessibility statement gives guests a phone alternative if the third-party flow lets them down.
From the owners we work with.
“Albert didn't just hand us a report. The fixes went right into our Squarespace site, we saw every before and after, and we got documentation we could hand to anyone who asked. When questions came up afterward, Albert was on the call with us. Albert is the first person I call about anything on the website now.”
Common questions.
- Because almost everyone uses restaurant websites, the barriers are easy to find (an image-only menu shows up in seconds), and there are a lot of restaurants. It's a volume business for the firms that send letters.
Keep reading
- Accessibility auditA hands-on WCAG 2.1 AA accessibility audit of your website: automated scans, keyboard and screen-reader testing, and a plain-English report ranked by severity.Read
- RemediationWe fix WCAG 2.1 AA accessibility issues directly in your existing website, then re-test and document every change. No rebuild, no overlay widget, nothing new to learn.Read
- Got a demand letter?A calm, practical guide for owners who just received an ADA website accessibility demand letter or lawsuit: what to do first, what to avoid, and how an audit and fixes support your attorney.Read
Find out where your site stands.
Send us your website and we'll personally check your home page and one key page (menu, booking, or contact) with the same keyboard, screen-reader, and contrast tests we use in a full audit. You'll get a short, plain-English summary of what we found.
- · Checked by a person, not an automated report
- · No obligation and no sales sequence
- · Works for Squarespace, WordPress, Wix, Shopify, and custom sites
Rather talk it through first?
Book a free 30-minute call. We'll look at your site together, tell you honestly where it stands, and what it would take to fix, whether you hire us or not.